I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel. {%selectedMarker.streetAddress%} I was asked did I google it? I am quite proud of this initiative because it is not only financially responsible but also environmentally friendly. ", "I demonstrate leadership ability on a daily basis by effectively managing my projects and clients independently. You have likely gained many valuable skills in your career. PO Box 1515, Philexel Business Park malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. Onboarding new employees is an expensive and time-consuming endeavor for any employer. Glassdoor users rated their interview experience at Dnata as 57.1% positive with a difficulty rating score of 2.43 out of 5 (where 5 is the highest level of difficulty). Recruiter contacted me11 %. Amongst other general interview questions, I was tested on what do acronyms stand for. This estimate is based upon 6 Dnata Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. It's great to see their excitement for what's to come, and their passion for the industry. We do this by creating interview questions that we think you might be asked. "The bulk of my industry related education has been on the job training. Talk to the interviewer about your career progression and what you would like to see in the future. Share with the interviewer which skills you value the most. The you ill have a hirevue interview. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. I interviewed at Dnata in Jan 2018, Group activity day- they talked about the company and then had us do some team activites and then needed to answer 3 different question sheets, this was then followed by one on one interview. Talk to the interviewer about this specific task and what it meant to you. Clark Freeport Zone Without a healthy work environment, morale will be low which creates an environment that fosters accidents and low productivity. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. Disculpa It was cool working in the airport my great experience as customer service agent with DNATA was over 7 years I really love my job I had gained good experience how to handle passengers and to work with team . With that said, I also bring public sector experience from earlier in my career. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). We do not have advertisements on our pages but we do try to make money through paid-memberships. Nous sommes dsols pour la gne occasionne. This was disgusting behavior from an interviewer to question my integrity. We have many competitors in this industry. ", "That is a great question! Therefore, any date prior to 2019 might not be accurate. And lastly, do you have internal candidates who are also interviewing for this position?". I interviewed at Dnata in Feb 2023. Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. Research the company online to discover any opportunities for future growth. Be sure to complete your answer by telling the interview what the outcome was. Shared on 18 May 2022 - passenger service agent - Melbourne VIC. questo messaggio, invia un'email all'indirizzo I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. dnata is one of the worlds largest air services providers. We should prepare about our self very well. per informarci del problema. Interviewed through hireview app. What is top of mind when it comes to filling this role? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. "Continued education is vital to me because it allows me to remain current and competitive in this industry. If I were to be asked to lie, I absolutely would not do that. Written and technical interview conducted. What is the interview process like at Dnata? I am proud of my 3.90 GPA. Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. This question challenges you to think about how you act as a leader in your daily life. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Sheikh Zayed Road dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. This interview question allows you to demonstrate your ability to be a self-starter. I submitted my application through email. If you continue to see this The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Timezone:{%selectedMarker.timeZone%} ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. - Is there any reason why you would not hire me? I would much rather be a dynamic leader. United Arab Emirates, Tel:+971 4 3166666 United Arab Emirates, Vice President, Commercial & Business Development 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. )- Exhale. You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. Search job openings, see if they fit - company salaries, reviews, and more posted by Dnata employees. Most frequently, I read Pavement Publications. how do you handle your stress in a difficult time? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Discuss the importance of safety, and what it means to you. A hiring manager is going to want to know that they are hiring a change agent for their organization vs. a friend for their employees. The worst way to answer this question would be to say 'I didn't have the power to change anything in the organization, so I quit.' The you ill have a hirevue interview. There are many options for communication software and messaging applications. ", "I fully understand why a complete background check is required in this field of work. Get Daily Job Alerts Straight in Your Inbox By Submitting Your Name and Email ID Below. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Common stages of the interview process at Dnata according to 29 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Talk about your education experience and be sure to highlight any areas of excellence. Job Location: Dubai, United Arab Emirates. Followed by 2 technical ,1 managerial round. ", "While researching Dnata and the local market I did see that there are a few competitors in our area. ", "I am looking for a long-term career opportunity within the transportation industry. When workloads increase, stress levels do too. I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. United Arab Emirates Answered August 18, 2017 - Customer Service Agent (Current Employee) - Jebel Ali Airport . Ethical dilemmas in the workplace will come up from time to time. One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. Help the interviewer to determine which personality type you are by answering this question clearly. | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . Caso continue recebendo esta mensagem, Candidates interviewing for Vice President and Software Engineer rated their interviews as the hardest, whereas interviews for Airport Customer Service and Civil Engineer roles were rated as the easiest. - collgues de tout type comme par tout. Employee referral22 %. Are there any courses you would recommend I take to round out my experience? After a week, I was called to report to start my duty. The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace. Interviews for Top Jobs at Dnata. You must create your own answers, and be prepared for any interview question in any interview. las molestias. How to Answer: Why Do You Want to Work Here? Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. 7 Dnata Passenger Service Agent interview questions and 2 interview reviews. Productive and and excellent work place. "I am happy to comply with any background check required. ", "My current company does not utilize any team-based messaging applications, but I am familiar with the team and project-based management programs such as Trello and Wrike.". I appreciate diversity in the workplace! to let us know you're having trouble. - collgues de tout type comme par tout. Dubai excuses voor het ongemak. Customer Service Agent (Current Employee) - Austin, TX - February 4, 2020. When factoring in bonuses and additional . Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. In addition to all of this, I see that Dnata puts an important focus on carbon footprint. With that said, I love to learn about new resources. Plan B is always ready to go.". Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. Think about personal changes you could make that would have made your job easier, improved your skills or furthered your education. Take a few minutes to bring your resume to life for the interviewer. Fill out a form. Interviews at Dnata Experience Positive 73% Negative 14% Neutral 13% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter, Anonymous Interview Candidate in Bangalore, I applied through college or university. ", "Yes, I have been asked to lie on the job before. If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. Australia Ground Handling and Cargo Careers Portal, Belgium Ground Handling and Cargo Careers Portal, Netherlands Ground Handling and Cargo Careers Portal, Pakistan Ground Handling and Cargo Careers Portal, Switzerland Ground Handling and Cargo Careers Portal, UK Ground Handling & Cargo Careers Portal, USA Ground Handling, Cargo, and Catering Careers, Modern Slavery Act Transparency Statement. Why do you specifically want to work for Dnata? To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. Are there particular types of situations that you find distracting? Simple and easy to understand the process. I would be delighted to work at Dnata. The typical Dnata Customer Service Agent salary is 16,026 per year. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. It shows that I can take the lead on a project without having my hand held.". The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. . Were you asked to take on a particular task, project, or responsibility that gave you a strong sense of enjoyment? Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Overall, I would say that my greatest work accomplishment is the positive reputation that I have in this industry.". {%selectedMarker.addressLocality%} dnata Airport Operations We completed the project three days ahead of schedule. "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. First, we get everyone off to a common start. Briefly share with the interviewer how you stay up to date on current events related to Dnata. After a week, I was called to report to start my duty. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Shared on August 18, 2017 - Customer Service Agent - Jebel Ali Airport There is a three type of english test.spoken,lisnting,writing. I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". Every new dnata employee, regardless of location or company, receives consistent training on their first day. Our Pilot and Crew Services Crew transport service Crew hotel accommodation An escort through immigration and security Completing pre-boarding checking procedures before passengers and flight board planes. Read more interview questions at dnata. I interviewed at Dnata (Manchester, England) in Oct 2022. My criminal record is clean as is my drivers' abstract. I worked very hard! I couldnt complete the last two. I interviewed at Dnata (New York, NY) in Jul 2018 Interview The interview was a three step process, First you apply for your desired position, next you get a preliminary job review & interview with the contract manager and station duty manager. I am not the type of personality to be pushed around on the job. I applied through college or university. Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. Just yesterday I headed up the installation of a new software module. This site uses cookies. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. Employee engagement went up, and some powerful connections were made. Assure the interviewer that you are most willing to comply with any form of background check they require. {%selectedMarker.country%} Sorry I couldn't remember the acronym for one! Amongst other general interview questions, I was tested on what do acronyms stand for. ", "I try always to create 'what-ifs' because I know that plans change and fail. It didn't take much time before our manager noticed this particular individual was slacking. Receiving feedback from a manager or supervisor can be tough. Walk in Interview in Dubai Today & Tomorrow UAE (March 2023), Radisson Blu Careers in Dubai 2023 Job Openings, Dusit Thani Hotels & Resorts Careers in Abu Dhabi 2023, Abu Dhabi Airport Careers (ADAC) Job Opportunities 2023, Emirates Flight Catering Careers in Dubai 2023 EKFC Jobs, Emirates Careers Passenger Medical Response, dnata Jobs 2020 Required CUSTOMER SALES AND SERVICE AGENT. Outgoing individual, with a keen interest in the service sector of the aviation industry, supported by work experience and the willingness to learn. I read through the job description for those and am interested in working my way into a role like that with Dnata one day. Cambata Aviation Pvt Ltd. 2015 - 20169 . First you will have an assessment test which is basically you need tackle the time limit. The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. I was asked what does JSON stand for and got the first two letters (what is this school)? Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. 1 Dnata Pax Service Agent interview questions and 1 interview reviews. - What is your favorite part about working here? In our search for continual improvement, we look outside our own industry, actively partnering with other organisations to share knowledge and learnings - all with the aim of improving our employee experience and the service we provide our customers. Free interview details posted anonymously by Dnata interview candidates. Generate a list of pending requests from DMIS to analyse advance work load profile. After you pass that portion, you will be asked to remain seated. Most companies in the transportation infrastructure industry need to be very cautious about who they hire. The two sectors bring their challenges, so it is difficult to choose a preference. Adept in general accounting and finance transactions. One to one interview, the process was quite relax. Dubai Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. {%selectedMarker.addressRegion%} ", "Stress is part of any demanding job, and I embrace it to the fullest. pour nous faire part du problme. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. However we know that its what we do afterwards that makes all the difference to them achieving their full potential. Interview questions were first added on September 15th, 2012. This training includes topics on transportation management, government policy and workplace safety.". {%selectedMarker.postalCode%}, Tel:{%selectedMarker.telephone%} Answered April 24, 2018 Answer See 3 answers Privacy Policy Onze Dubai I was also processed for final interview. The main issue is that despite being a company that works almost exclusively in aviation no flight benefits are offered. Be prepared with specific examples from a recent news story or client reviews. 1.Technical 2 technical 3 managerial 3 round of interview. message, please email Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. Your company is forward-thinking and progressive. Please fill in the following fields with proper details. verdade. Be sure to include capabilities that will potentially benefit this potential new employer. I have three years' experience in public transport and four years' experience in private transportation. This site is protected by reCAPTCHA and the Google Read our Terms of Use for more information. 5 Dnata Customer Service Agent interview questions and 5 interview reviews. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. Skilled in Management, Microsoft Excel, Customer Service, Microsoft Word, and Sales. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, Tell me about a time you deal with a difficult customer, How do describe your ability of initiative, What language do you speak except English, Tell me about a time you go above and beyond, Get started with your Free Employer Profile, Auxiliar De Rampa/Agente De Passageiros (1). I have multiple safety-related tickets including X, Y, and Z. Discuss your preferences with the interviewer. I interviewed at Dnata (Ho Chi Minh City) in Mar 2021, Easy, just need a drug test to pass and very easy questions like what when were there a time you had delt with a difficult passenger and how do you handle your stress in a difficult time. The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. I learned how to concentrate through chatter or disruption better than before, and I perfected my skills at refocusing someone else to the task at hand.". Downvote 4. Offering ground handling, cargo, travel, and flight catering services in 35. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Able to work under pressure, and possess good problem-solving and communication skills. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. You should also mention any health and safety related training you have taken. No matter which system you use I am sure that I can pick it up very quickly. Followed by 2 technical ,1 managerial round. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. . "I have never been told to lie to a fellow employee or supervisor on the job. Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. Handles excess luggage and collect excess payment. "I handle stress very well, and when you call my references, they will attest to this fact. Questions were about math, eye sight, english Grammer and passages but very tricky. ", "Here are some suggestions on how to handle a large workload:- List your tasks and prioritize them- Think of which tasks add to the company's bottom line, and start there (Closest to the money! I was also processed for final interview. Vocational or Diploma (12+2 or equivalent) desirable but not required. scusiamo se questo pu causarti degli inconvenienti. I believe it's easier to 'do' rather than 'tell.' My high grades and great discipline will make me a strong fit for this role with Dnata. This question can be a tough one because everyone wants to be liked and considered personable. Even if you do not consider yourself to be a 'creative person,' there is a chance that you have made creative minded decisions in your career. I was asked what does JSON stand for and got the first two letters (what is this school)? Free interview details posted anonymously by Dnata interview candidates. "I am always interested in learning more about this industry and the changes that are taking place. I will always be myself and keep my integrity first. Self-motivated individual and strongly believes in teamwork. The most reliable source that I utilize is 'Transport Topics.' Life gets busy, but this is a great opportunity to network with your peers outside of the daily grind of business.". "For the past four years I have been working with ABC, in the private sector. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. The you ill have a hirevue interview. Every week there are new volunteers and new individuals with a range of needs. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The purpose of this page is to help you prepare for your job interview. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. Are there any particular courses you recommend that I take?". The dnata way We strike a balance between doing things our way - leading to service consistency - and encouraging our people to use their initiative to find new and imaginative ways to solve our customers' challenges. Maybe they were unmotivated or preoccupied with their personal life. I feel that this particular position would take my career exactly where it should be. "I feel that it is a vital approach to create alternative scenarios in all situations. "I am currently earning a base salary of $78,000 plus a car allowance of $900/month and health benefits. This was disgusting behavior from an interviewer to question my integrity. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. om ons te informeren over dit probleem. The process took 3 days. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. They agreed and implemented my suggestion. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Software Engineer (2) Baggage Handler (2) Auxiliar De Rampa (2) Corporate Travel Consultant (1) Contracts Administrator (1) Passenger Services Agent (1) Intern (1) Airport Customer Service (1) Senior Software Engineer (1) My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. 3 round of interview. ", "My current organization runs quite lean so, a big part of my job is to ensure that our resources are utilized as efficiently as possible. I certainly enjoy the challenge!".
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