Description User login SSLVPN was unsuccessful, when using NetExtender and got Error Message "E-mail address may be configured wrong". Under Proxy, select the Use Proxy check box to configure NetExtender Android to access external networks through a proxy server. Then, select the Run a post-connection script check box for that operating system. 7. To do this, you first must move up to the root drive by entering the cd .. command. Click the Log Viewer button to view the current NetExtender log. The options are displayed at the bottom of the screen. 4. Tip Having NetExtender save your user name and password can be a security risk and should not be enabled if there is a chance that other people could use your computer to access sensitive information on the network. Press question mark to learn the rest of the keyboard shortcuts. By submitting this form, you agree to our Terms of Use and acknowledge our Privacy Statement. If required, enter a User name and Password for the proxy server. The sonicwall has no DHCP or DNS services enabled, it just sends its traffic to our Windows server that runs DHCP and DNS on 192.168.1.XXX. Enable or disable SSL-VPN access by toggling the zone below. I am pretty new to the Sonicwall environment so I am still educating myself on properly configuring it. Click Ok in the Trusted Sites and Internet Options windows. To configure global NetExtender client settings, perform the following steps: 1. If an older version of NetExtender is installed on the computer, the NetExtender launcher will remove the old version and then install the new version. You can select the desired option amoong iOS, macOS, Android and Chrome OS. Connect to thousands of servers for persistent seamless browsing. Please make sure to set VPN Access appropriately. The next screen shows the connection. The NetExtender Preferences window is displayed. The available options provide basic control over the NetExtender Log and Debug Log. netextender email address may be configured wrong. Using the NetExtender Command Line Interface. When NetExtender becomes disconnected, the NetExtender window displays and gives you the option to either Reconnect or Close NetExtender. To avoid IP Spoof errors and routing issues, we recommend to use a subnet which is not configured anywhere else on the SonicWall. You will see the NetExtender traffic indicator appear in the notification bar at the top of the display, unless it is disabled in Preferences. If an older version of NetExtender is installed on the computer, the NetExtender launcher removes the old version and installs the new version. The NetExtender installer window opens. Under Select Interface, use the drop down list to select the interface to use for DHCPv6. Java 1.5 and higher is required for using the NetExtender GUI. The available options allow you to enable and disable packet capture and data compression on NetExtender. Select one of the following for the Internal Proxy Server: Automatic Configuration ScriptSelect this option to set the script to auto configure the proxy. Port 443 can only be used if the management port of the firewall is not 443. It does not apply to Windows Mobile, Android, Mac, or Linux clients. For local files, set the directory in the Working directory field. SonicWALL Mobile Connect serves the same function as NetExtender on Apple iOS devices and Android devices, as listed below. 7. Complete the following procedure to configure NetExtender properties: 1. To save the log, either click the Export icon or go to Log > Export. For example, if your LAN uses the 192.168.168.0/24 subnet, and you want to support up to 10 concurrent NetExtender sessions, you could use 192.168.168.240 to 192.168.168.250, providing they are not already in use. 2. How to force an update of the Security Services Signatures from the Firewall GUI? Keep in mind, pings to the SonicWall are considered management traffic and require specific access rules to allow this traffic.. How to Configure LDAP Authentication for SSL VPN Users, How to Enable Port Forwarding and Allow Access to a Server Through the SonicWall, How to synchronize Access Points managed by firewall. However, modifying these settings may impact NetExtender performance and/or functionality. After upgrading a network driver and reentering static IPv4 address information within the Local Area Connection Properties / Internet Protocol Version 4 (TCP/IPv4) Properties dialog box, or when using the netsh interface ipv4 [add | set] address command, network connectivity may not work correctly. 0. 7. The script files in the In Use Files box will run after the client is connected. Tap Close to close the option display on this screen. Can't connect to Internet on a Virtual Private Network (VPN) server How to create a file extension exclusion from Gateway Antivirus inspection. Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions, Access to deal registration, MDF, sales and marketing tools, training and more, Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials, 03/26/2020 21 People found this article helpful 206,947 Views. To view the configured DNS servers, tap the DNS tab. To specify your global NetExtender address range using a DHCP, perform the following steps: 2. Click Trust. To enable data compression of captured packets, check the Enable data compression check box. This section provides an overview of the NetExtender > Client Settings page and a description of the configuration tasks available on this page. To launch NetExtender on your Android smartphone and connect to the network through the Dell SonicWALL SRA appliance, perform the following steps: 1. To filter the log to display entries from a specific duration of time, go to the Filter menu and select the cutoff threshold. To establish the size of the NetExtender Log, select either the Unlimited log file size radio button or the Set maximum log file size to radio button. To clear the debug log, select the Clear Debug Log button. If you want to be able to manage the firewall via GUI or SSH over SSL VPN these features can be enabled separately here as well. 4. Accessing Sonicwall VPN behind new modem After enabling the Internal Proxy feature, users are able to specify which Proxy server to use. Select a range that falls within your existing DMZ subnet. To enable the script that runs when NetExtender connects, select the Automatically execute the batch file NxConnect.bat check box. After viewing the temporary password in your email or copying it to your clipboard, tap the NetExtender application icon to return directly to this screen. Using a local address in VPN Tracker (Basic > Local Address) that is part of the remote network is not possible with most VPN gateways. You should now be able to enter the password and log in successfully. It is stored in the directory: C:\Program Files\SonicWALL\SSL VPN\NetExtender. If this option is not checked, you will only be able to access the NetExtender UI through Windows program menu. netextender email address may be configured wrong SMA100: Attempting to login using the Netextender client fails with the message "User is not authorized to use Netextender.Install SonicWall 2 Sonicwall Ssl Vpn Select if you want use a proper security Source IP Address validation of the That Enter the number of on the SSL- VPN Level (missed heartbeats) - Authentication report for user they gave me two for failed proxied connections Header . The NetExtender Properties window is displayed. This option only applies to Windows clients. For information about installing and using SonicWALL Mobile Connect, see the SonicWALL Mobile Connect User Guide at:http://www.sonicwall.com/app/projects/file_downloader/document_lib.php?t=PG&id=482. The following sections describe how to use NetExtender on the various supported platforms: Installing NetExtender Using the Mozilla Firefox Browser, Installing NetExtender Using the Internet Explorer Browser, Launching NetExtender Directly from Your Computer, Configuring NetExtender Connection Scripts, Verifying NetExtender Operation from the System Tray, Using the NetExtender Command Line Interface, Installing NetExtender on Android Smartphones, Using NetExtender on Android Smartphones, Installing NetExtender Using the Mozilla Firefox Browser. 5. It just connects them right in. Troubleshooting: cannot login SSLVPN "Error E-mail address may be Testing the Connection with Mobile Connect. When NetExtender completes installing, the NetExtender Status window displays, indicating that NetExtender successfully connected. 1. The NetExtender login window is displayed. Complete the following procedure to configure NetExtender properties: 1. To launch the NetExtender CLI, perform the following tasks: 1. This occurs when the user right-clicks the NetExtender tray icon and selects Exit. netextender email address may be configured wrong 2. https://sslvpn.mycompany.com:443, Click Saveand click Connectto start the VPN Connection, Insert username and password and clickOK, Start the program and click onAdd Connection,fill the forms like the example below and click Next, Fill the forms like the example below and click, When prompted click Allow to establish the VPN Connetion. Under NetExtender Client IPv6 Address Range, optionally select Use Static Pool from the drop down list. Either way you put in your username (with or without full email), it always prompts for OTP. Tap Turn on USB storage to prepare for copying the apk installer to the Android smartphone. The system tray menu displays the default route and the associated subnet mask. Time-saving software and hardware expertise that helps 200M users yearly. The Settings tab allows you to customize the behavior of NetExtender. On Windows, it will show up under My Computer as a new drive. The NetExtender Android client supports the following features: The NetExtender Android installer is available on MySonicWALL in the standard apk package format. 4. NetExtender is available for the following Operating Systems: Mobile Connect is available for the following Operating Systems: This release includes significantuser interface changes and many new features that are different from the SonicOS 6.5 and earlier firmware. You can also specify a DNS name if you have a DNS published for your organization, e.g. Note Only rooted devices are supported for NetExtender Android in Dell SonicWALL SRA.The rooting requirement is due to limitations and restrictions of the Android platform. To display a list of recent SSL VPN servers you have connected to, click the arrow. NetExtender will remind you each time you connect. 15. PDF NetExtender Two Factor Authentication (2FA) Setup Pull the NetExtender plug-in to Chrome Extensions. user_netExtender - SonicWall 5. Enter su -C ./install to install NetExtender. Optionally enter your login credentials for the server in the User and Password fields. What else you should know about Perimeter 81: Drop SonicWall VPN and replace it with a more powerful VPN solution for your company. 10. 4. If someone types their full email address into the username field in NetExtender, it completely skips the OTP requirement. WARNING Rooting your phone may void your warranty. netextender email address may be configured wrong Change directory to where NetExtender is installed. If packet capture is enabled when NetExtender connects and you want to disable data compression immediately (instead of waiting until the next time NetExtender is connected), check the Attempt to disable data compression during packet capture check box. How to synchronize Access Points managed by firewall. 3. 5. Just looked. Pull down the notification bar and click NetExtender to open the NetExtender user interface. Server: specify the Ip Address of the SonicWall WAN (by default SSL VPN is enabled on every WAN Interface of the SonicWall) followed by the port (specified in Server Settings of SSL VPN), You can also specify a DNS name if you have a DNS published for your organization, e.g. After NetExtender connects to the SRA appliance, the internal proxy settings are pushed to the client and used as proxy settings for the NetExtender virtual adapter. Prior to release 2.5, the standalone NetExtender does not check for updates when it is launched directly from a users computer. Message SSL VPN zone remote user login allowed. Entering your credentials here causes NetExtender to save them, so that you can automatically connect to the proxy server during subsequent logins without being prompted for credentials. How to fix SonicWall SSL VPN failed to login [Easy Guide] - Windows Report Bypass ProxySet the host which will be bypassed to the proxy server. Optionally, you can enter an IP address or domain in the BypassProxy field to allow direct connections to those addresses that bypass the proxy server. A layer 3 VPN client like NetExtender requires root permission for certain necessary OS level operations. An IPv6 address pool for NetExtender is optional, while an IPv4 address pool is required. To use NetExtender for the first time using the Firefox browser, perform the following: 1. Select the IP tab, select Static address pool, and then select Add. To configure Internal Proxy settings, perform the following steps: 2. To specify your global NetExtender address range using a Static IP, perform the following steps: 1. Port 443 can only be used if the management port of the firewall is not 443. Wait several seconds. netextender email address may be configured wrong If no PIN has yet been configured, or if the Administrator has reset the account, the following screen asks if the system should generate a new PIN. Note Users can click the Advanced Network Properties button to make adjustments. The below resolution is for customers using SonicOS 6.5 firmware. If packet capture is enabled, clear all captured packet data when NetExtender exits by checking the Clear the capture when NetExtender exits check box. 5. To generate a diagnostic report with detailed information on NetExtender performance, go to Help > Generate diagnostic report. You can unsubscribe at any time from the Preference Center. When NetExtender is successfully installed and connected, the NetExtender status window displays. If SSL VPN Users need access to resources on other Zones, such as the DMZ or a Custom Zone, verify or add those Access Rules. NOTE: The SSL VPN port will be needed when connecting using Mobile Connect and NetExtender unless the port number is 443. SSL VPN is one method of allowing remote users to connect to the SonicWall and access the internal network resources. Then in the OTP screen, press the field and select Paste. When using releases prior to 2.5, users should periodically launch NetExtender from the Dell SonicWALL Virtual Office to ensure they have the latest version. When Firefox restarts, the NetExtender Status window displays, indicating that NetExtender successfully connected. netextender email address may be configured wrong. Alternatively, the SonicWALL Mobile Connect client can be used for smartphones running Android version 4.0 or higher. Press the selected text again and select Copy. To open the NetExtender user interface, pull down the notification bar and tap NetExtender. https://. Installing NetExtender Using the Chrome Browser. The up arrow indicates that data is being sent from the smartphone to the network, and the down arrow indicates that data is being received from the network by the smartphone. On your Android smartphone, start NetExtender by tapping the application icon. MacOS clients meet the following prerequisites in order to use NetExtender: Linux 32-bit or 64-bit clients are supported for NetExtender when running one of the following distributions (32-bit or 64-bit): Linux Fedora Core 20 or higher, Ubuntu 12.04, 13.10, or higher, or OpenSUSE 10.3 or higher. netextender email address may be configured wrong. To Enable the NetExtender Debug Log, select the corresponding check box. Figure 7:12 NetExtender > Client Settings > Post-Connection Scripts. This client used to be set up without OTP and all remote access was given through an AD group. To exit from NetExtender, perform the following steps: 1. Instructions for using NetExtender on your Android smartphone are available in the following sections: Exiting or Disconnecting from NetExtender, Checking Status, Routes, and DNS Settings, Configuring Profiles, Preferences, and Proxy Servers. netextender email address may be configured wrong 4. To display NetExtender options, start NetExtender and then press the options or menu button on the smartphone. With NetExtender, remote users can virtually join the remote network. Mobile Connect is available to download from, insert a friendly name for the connection, You can also specify a DNS name if you have a DNS published for your organization, e.g. For example, when selecting the Error level, the log displays all Error and Fatal entries, but not Warning or Info entries. The Domain is used during the user login process. 6. To enable the domain login script, select the Attempt to execute domain logon script check box. Before connecting to the new version of NetExtender, users may be required to reset their password by suppling their old password, along with providing and re-verifying a new one. Enter the information into the Server, User, Password, and Domain fields. It occurs when attempting to use NetExtender to create a user login sequence over SSL-VPN, resulting in the E-mail address may be configured wrong error message. To enable the script that runs when NetExtender disconnects, select the Automatically execute the batch file NxDisconnect.bat check box. When NetExtender completes installing, the NetExtender Status window displays, indicating that NetExtender successfully connected. You must be logged in as root to install NetExtender, although many Linux systems will allow the sudo ./install command to be used if you are not logged in as root. Once reached the SSL VPN Server on the SonicWall NetExder will prompt for a Security Alert, click Acceptto establish the connection. The Advanced tab of the NetExtender Preferences window provides two additional options: MTU - Sets the Maximum Transmission Unit (MTU) size, which is the largest packet size that a router can forward without needing to fragment the packet. 5. For Mobile Connect access to succeed, the portal must be set to allow NetExtender connections and the user account and group must be authorized to use NetExtender. You may need to restart the service, possibly by turning the phone off and on again, or you may need to re-install NetExtender. netextender email address may be configured wrong If SonicWall SSL VPN failed to login and displayed the User is not authorized to use NetExtender error message, make sure to upgrade SMB SSL-VPN 2000/4000 and SRA 4200 appliances firmware version to 3.5.0.11 or newer. The first time you launch NetExtender, you must first add the SSL VPN portal to your list of trusted sites. If an Administrator has configured RSA pin-mode authentication to be required to connect through NetExtender, users will be asked whether they want to create their own pin, or receive one that is system-generated. netextender email address may be configured wrong; Posted in nam phong, thailand agent orange. 5. At the prompt, go ahead and type in the following command, which will release your IP address: ipconfig /release Depending on how many adapters you have installed on your machine, you might see several results from the command above. Please keep in mind that domain names are case-sensitive. netextender email address may be configured wrong. 2. Adding a new profile to NetExtender SonicWall Community Windows clients must meet the following prerequisites in order to use NetExtender: Windows Vista Service Pack 2 (32-bit & 64-bit). Reddit and its partners use cookies and similar technologies to provide you with a better experience. netextender email address may be configured wrong netextender email address may be configured wrong Note: To install nmap run 'yum install nmap -y'. To disable data compression the next time NetExtender is connected, uncheck this box. Use a VPN to protect your privacy and secure your connection. Domain:insert the Domain Name (case sensitive) specified in Server Settings of SSL VPN. Installing NetExtender on Android Smartphones. Users are prompted to click OK and NetExtender downloads and installs the update from the Dell SonicWALL SRA security appliance. SonicWall SonicWave 600 series access points provide always-on, always-secure connectivity for complex, multi-device environments. For details on how to add the Virtual Office as a trusted site, see the Internet Explorer Prerequisites. If this check box is not selected, the DOS console window will remain open while the script runs. To remove NetExtender, click Start > All Programs, click Dell SonicWALL NetExtender, and then click Uninstall. If you want to be able to manage the firewall via GUI or SSH over SSL VPN these features can be enabled separately here as well. Note Open source Java Virtual Machines (VMs) are not currently supported. This field is for validation purposes and should be left unchanged. Indicates the IP address assigned to the NetExtender client. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Its an elaborate business VPN with a cloud management platform, seamless network deployment, and user-friendly client tools. Fix: Windows has detected an IP address conflict - Appuals 1. Under Select Interface, use the drop down list to select the interface to use for DHCP. Indicates the amount of traffic the NetExtender client has transmitted since initial connection. However, if SonicWall VPN stops workingor doesnt connect, you have to determine and solve the problem.