Service was friendly and efficient! When I view my tickets on AXS and Flash Seats,the tickets are identified as "mobile tickets" , the "Transfer" button is enabled and the "Sell" button is grayed out. Let us know what you were doing when this page came up, plus your IP and request ID
With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Hope you got throughI was on hold with StubHub for almost 3 hours. Ok thanks. Cookie Notice Will it be available for these tickets at a later time? ~VP, Contact Center. People Are Buying Tickets Later Is It Time For Shorter On-Sale Windows? I have 5 tickets for one of the Backstreet Boys shows scheduled in July. I have 5 tickets for one of the Backstreet Boys shows scheduled in July. Press J to jump to the feed. You purchased the ticket initially via Ticketmaster 2. Find out how we combat fake reviews. - AXS Help Centre What is Transfer? All customer service interactions should be that fantastic! One thing I learned is after they help you, log out and back in to make the change take place. The responses from the representative were ok, however my biggest complaint is how I paid $200 in "convenience fees" when this process has been very slow and horrible. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Will there be fees for me to pay to sell on these sites? You will need to reach out to Ticketmaster to find out if and whe tickets will be transferable. Remove the listing and use the tickets yourself if you can, or give 'em to a friend - click the My Tickets button on your order in My Account to see if there's a Transfer button. AXS Designed for iPad #10 in Entertainment 4.5 17K Ratings Free Screenshots iPad iPhone Tap for tickets to see the artists and teams you love. I want to sell 2 kcon tickets for 8/11. They are P3, section 322 row 8. Or is it better to sell on a resale platform like StubHub, etc.? Find the event and tickets you want to list for sale and click "Sell" Tick the boxes for the tickets you want to list for sale Enter your selling price per ticket (Capped at a maximum of 10% above the price paid), the listing expiration date and time, and add any additional seat description information you would like. Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Re: Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Thanks - I tried to transfer a ticket to a friend who is going with me and it said there was an error and I was not able to do this. Yeah dont sell it through stub hub theyll basically want a portion of how much you sell it for. Very bad and annoyed with your product. Your response and assistance would be greatly appreciated. Has anyone who purchased tickets through Ticketmaster had any luck finding a way to resell them already? Sherrell is a great addition to our team. Thanks for the review and enjoy your event! Unlike auction sites and listings that sell anything from refrigerators to trading cards, we only deal with event tickets and we do it safely with protection for both buyers and sellers. In answering this question I'm going to make the following assumptions: 1. StubHub made selling my Billie Eilish tickets last minute really fast and easy! And the way it seems like I'm the only person they are helping at one time. All Options Open: Ticketing State of Play 2022, Tixel Won a Product Innovation Award for Event Ticketing. If your AXS tickets are in a PDF, you can upload the PDF ticket file here. ~VP, Contact Center, I chatted with Stacy S. AXS USA regarding an issue seeing the tickets I bought. BUY THE PERFECT TICKETS To resell a ticket purchased on AXS, you need to: When you bought your ticket, you would have received an email or PDF of your tickets from AXS. What we have found over many years is that a certain kinds of presale can give you great seating and . Press J to jump to the feed. The gig has not been cancelled we just chose not to go. Once youve made your selection, use the pricing slider to adjust your sale price. Thanks for the review and enjoy your event! It might change, but you might have to risk either stub hub or PayPal g & s. Be careful of scammers. I don't want to have to wait until May to get my money back. You can absolutely still sell through StubHub. Create an account to follow your favorite communities and start taking part in conversations. Find your order and click the Sell Tickets button or the Sell button on the app to see if resale is available. Event Changes Cancelled, Postponed and Relocated Events AXS App App Basics and Help General Questions Companies can ask for reviews via automatic invitations. 2023 Tixel Pty Ltd. ACN 625 710 581. 01-12-2022 01:21 PM. Kaci C, AXS USA was able to resolve my issue. If i select real tickets vs mobile/print at home, sometimes the option is greyed out for me. While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. Bravo! It's actually very easy to list and sell tickets on Ticketmaster, just takes some patience the first few times you do it. The concert is tomorrow, I want to make sure the buyer is able to get the ticket in time. If, for instance, you plan to host an event and plan to sell tickets in the US, you must have a US bank account. What options do I have. This experience has been atrocious. HiCW,Thanks for the review! I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. We are dedicated to making the needed changes so in the future you have the best experience. This means that listing a ticket for resale at the original price of $229 only nets them $211.825, or $29.20 short of what they originally paid (with the web fee). With Tixel, no one needs to go first and risk being ripped off. I purchased tickets for a gig at the 02 in February 2020, sold the tickets in April 2020 using the AXS resale option but was told I cannot have a refund until 7 days AFTER the gig had taken place. Ticketmaster sell button greyed out. To prevent fraud, please do not edit or change the PDF in any way and do not delete pages if there are multiple tickets. Stubhub uses the transfer ticket feature, and the same method would be used if you chose to sell independently. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. She resolved it quickly and fixed it for me! When I view my tickets on AXS and Flash Seats,the tickets are identified as "mobile tickets" , the "Transfer" button is enabled and the "Sell" button is grayed out. Cookie Notice Set your selling price and select your preferred payment What are the other options????? Hi ANASTASIA,Thank you so much! Here are the steps to sell your tickets on a third-party site: Visit the website of the ticket marketplace you want to use. Frequently Asked Questions and Answers to the Use of Ticketmaster She should be commended by your company. I realized I have GA tickets for a show on this Sunday. The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. We are dedicated to making the needed changes so in the future you have the best experience. Find each show's ticket on-sale times, and links to purchase tickets, including multi-day options, below. Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available . axs sell tickets grayed out May 21, 2021; Hello world! You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. She understood my concerns and tackled them all! Removing direct deposit details. That sounds like a problem you need to fix. 03-12-2017 02:13 PM. May 6, 2020; Responsive and retina ready May 20, 2015; Amazing revolution slider May 10, 2015; Instagram. I am reluctant to sell my tickets on StubHub if there's even a remote possibility that I'll be unable to transfer the tickets to the buyer. Fit-Seaworthiness712 . Upload your ticket to Tixel. For more information, please see our I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. Can I sell my ticket? Your website glitched causing me to overpay for a ticket. AXS UK 449 subscribers Find out more at https://faq.axs.co.uk/ and axs.com Flash Mobile Delivery is a digital ticketing system, with tickets assigned directly to fans attending. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment.AEG operate venues globally, as well as promote events under their AEG Presents banner, meaning these venues and promoted events typically use AXS as their . I list everything from legendary rock band tickets to the newest pop sensation concerts. However they havent yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since theres no way Ill be able to attend with the state of the world now. At that tine if the tickets are transferable the grey transfer button will be activated. Find the event you have tickets for, and click the "Sell Tickets" link. Kyturra is a great addition to our team. Hi Dana,Thank you so much! She was patient and resolved my problem. Based on my experience, AXS will also charge you for reselling your tickets. 2. How would I go about selling the tickets like many others. Cody E Thank you again for the exceptional service. I was on hold with StubHub for almost 3 hours. I'm surprised to be writing this but the AXS Chat agent, Sherrell, that helped me today was one of the best Customer Service Reps I've had in regardless of the industry. I also reached out to the buyer before and they were understanding and willing to have the tickets sent to them directly if I was unable to get through to Stubhub. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. Dont worry if you only want to sell one ticket from a group purchase. HiMarie,Thanks for reaching out to us and providing feedback. It would have probably still been a screenshot since there is no share button in Apple Wallet. If you have seats from AXS but can't make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Press question mark to learn the rest of the keyboard shortcuts. Thank you for your patience and understanding!!! Instagram did not return a 200. You will enter your community username and new password and done! SOLD TICKETS VIA AXS. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We are working hard to provide the best customer experience so your feedback does not go unnoticed. If your tickets are in your inbox, you will need to forward the original email with tickets to. Check out the link for How to Sell Tickets on StubHub From Axs. I bought tickets as a gift for somebody, how do I give them these to them if I am not attending the event? I had spent 4 hours with other saying they could not very the account.Martha was a horrible individual who hung up on me and stated update the account. Click on 'Transfer Tickets' Select the ticket (s) you would like to transfer Enter the recipient's first name, last name, and email address Click 'Continue' Review the information and click 'Transfer' From the AXS App Why should I sell tickets with AXS? We get it, plans change. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Thanks. Stefan H. was outstanding. Has anyone who purchased tickets through Ticketmaster had any luck finding a way to resell them already? I believe the issue occurred due to me setting up my information correct. If my friend forgets to bring the ticket I transferred to them, can I use my original ticket? Click on "Your Account" and select the "Payments" tab. She was able to find and and help reset my account so I could see them. You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. Can I share screen shots of the tickets with friends? We are working hard to provide the best customer experience so your feedback does not go unnoticed. AXS truly is a new and better ticketing service, with better Customer Support, than Ticketmaster or any other service I've used. Enter the details of your tickets, such as the event name, venue, date, and seat location. Sells Music & Sports Tickets. Still good to post for sale and they will transfer when they become. But when I logged into my account (I tried both live nation and Ticketmaster) the option to sell the tickets is greyed out. I know you transfer it, but since I bought two tickets in the same transaction and I am keeping one for me, will it let me just transfer one of the tickets and not both? Got a spare ticket you need to sell? Guess we cant resell these tickets on Ticketmaster ? For more information, please see our if you have mail tickets, that could be the reason why. Challenge Increasing Fair Access to The Seats You Want So youre telling me youre going to keep my 200 I paid even though someone else just paid another 200 for the same tickets? ~VP, Contact Center. However the rest of my AXS experience has been very negative. ~VP, Contact Center. Official Tickets and Your Source for Live Entertainment | AXS.com We know that fans of live entertainment have been looking for a solution to these issues for a long time. StubHub payment is unclaimed. How to see your payment history. This means if you bought a ticket for $100, the max price you can set for your resale ticket is $110. Hi there! Hi Susannah,Thank you so much! ~VP, Contact Center. Your website did not address my issues. You will also receive a unique link to share on social media to help get the word out about your spare tickets quickly. Selling your AXS ticket is easy: forward your ticket to us from your email account or upload a PDF to reach thousands of verified fans in your local area. If the ticket sale button is grayed out or doesn't appear, it means selling tickets on Ticketmaster is not available. Official Tickets and Your Source for Live Entertainment | AXS.com On 12/14/22 I purchased a concert ticket online from AXS Product description:"Chimaira - Chimaira Artist Presale at ***** scheduled on 5/13/2023 7:30 PM"Sub Total: $35.00 Convenience Fee - Web . Selling Tickets Selling Basics, Help and Getting Paid Transfer Tickets Transfer Basics and Help Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. Privacy Policy. Kaci C is a great addition to our team. Get started now and sell your AXS ticket here. Go to solution Greyed out Transfer/Sell buttons on Ticketmaster Has the issue with Ticketmaster's greyed out Transfer/Sell button been resolved? Reply. You can try reaching out to Ticketmaster and see why the tickets are greyed out. The seller is also charged a 7.5% selling fee taken from their listed price. Its really that simple. I only have the option to transfer tickets to another person. I shouldve reached out much sooner, but I forgot. I have an extra concert ticket that I want to sell. Heres Why, Corner Hotel Partners with Tixel to Reduce No-Shows by 50%. I could not find them in my account or anywhere. What Are The Exact On-Sale Times For Each Show? To get started, youll need to locate this email or file. Thanks for the review and enjoy your event! Monae helped me by submitting a ticket to expedite shipping. 0 Likes Reply. For high demand events, unscrupulous resellers use sophisticated computer software programs known as "ticket bots" to illegally purchase large blocks of seats in order to resell them on secondary ticket sites at very high mark-ups to the face value. 6 23 comments Best Add a Comment Create an account to follow your favorite communities and start taking part in conversations. ET Its easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your Tickets, Get Paid! I bought better seats now I have an extra pair of tickets for Aerosmith. Next, our ticket resale tool will give you the details of every ticket so you can select the ones you wish to sell. Reading up on what this means I learned I may transfer the tickets and not sell them because it's not allowed by the venue or promoter. Different websites have different policies, but if yo. and our Watch this video for the complete guide and step-by-step process on how to list and sell those tickets on the AXS . HiKatherine,Thanks for the review! June 11, 2022 Posted by: grady county, ga zoning map . G o on sale. Only problem is Im too disabled to do GA at this point. I transferred tickets to the wrong email, what do I do? First, is it better to sell by directly contacting the person? TONS of tickets are listed as resale but for me, the option is greyed out. Press question mark to learn the rest of the keyboard shortcuts. I shared a Mobile Ticket with a friend and . From AXS.com Log into your AXS Account and from "Your Events," select the event you would like to transfer tickets from. I can't get through to anyone from Stub Hub, Ticketmaster or Live Nation. Ok thanks. The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. Thanks. You need to check your account's status. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Supr3m3Hyp3B3ast 1 yr. ago. Select tickets to list, then click continue to enter your price and listing options. I have hope that itll be resolved even though I was negligent in asking for assistance timely enough. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. I hope to get to use them for everything going forward. USE TICKETS WITH THE APP Anyone know if this is temporary maybe because I bought recently? Please visit our help page or contact customer support for assistance. They then rescheduled the gig again to now October 2021, and are still telling me I cannot have a . Your ticket may not be available for AXS Official Resale. Glad we could help :). Glad we could help :). We are changing the way you register and sign-in to the StubHub Community. HiJulia,Thanks for the review! Still not sure what I was doing wrongbut a quick chat with a super helpful person named Kyturra fixed the whole thing. Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? Select 'Sell' from the home page or an event page. You are posting the ticket for resale via the Tick. Slow and confusing communication. Transfer Help. Linda assisted me with a few issues with my stagecoach tickets! Add a valid credit card (we require this to keep users safe) Im pretty sure you have to be in a 3D view to render. You will enter your community username and new password and done! Re: Greyed out Transfer/Sell buttons on Ticketmaster. This quick resale guide will take you through the three simple steps to resell an event ticket issued by AXS. Thats it, once youve selected the price youll get a final confirmation and your ticket listing will go live. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If the recipient has an AXS account, they'll receive the tickets right away. The Ticket may not become transferable until within 24-48 hours before the event; you are responsible for ensuring that the Ticket transfer occurs as soon as the transfer option is available. 03-12-2017 02:37 PM. Thanks for the review and enjoy your event! My brother minutes later bought me a ticket for the floor through Seatgeek. We are dedicated to making the needed changes so in the future you have the best experience. 2023 Trustpilot, Inc. All rights reserved. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Ive sold mine through AXS however they dont actually give you the money until the performance has happened which makes zero fucking sense. Updating your payment method on StubHub listing. other factors may also effect it, like if the event allows resale and if the seats you have qualify for it as well. Choose whether you are a season ticket holder or an individual game ticket holder. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We are working hard to provide the best customer experience so your feedback does not go unnoticed. Thank you, Alex! What if my friends arrive later than me? Set your ticket on a flat surface to take a picture of the barcode. Ticket holders (the "Holder") may not use tickets for advertising, promotion, or any other commercial purpose (including, but not limited to, contests, sweepstakes, and giveaways) without the prior express written consent of the Houston Livestock Show and Rodeo (the "Show"). TONS of tickets are listed as resale but for me, the option is greyed out. Glad we could help :). Here are 8 tips for writing great reviews. Klicka hr fr att kontakta oss. This way we can ensure that the money is released into your account after the transaction is finalised. ~VP, Contact Center, My son is battling cancer and I was supposed to bring him to Vegas to watch UFCHowever fell sick on Tuesday and has been hospitalized sinceI was reimbursed my Airbnb room and my plain ticketsAXS was a simple as NO WE CAN T DO ANYTHING FOR YOU..WOW, HiMario,Thanks for reaching out to us and providing feedback. Privacy Policy. Stefan is a great addition to our team. After a couple of short interactions over a 24-hour period, the issue was successfully resolved and the tickets delivered. Anyone can write a Trustpilot review. While its not solved yet, they said to call back tomorrow. Press J to jump to the feed. Check out the link for How to Sell Axs Tickets on StubHub. Glad we could help :), Sierra H fixed my issue in 5 min. Go to the TicketMaster Ticket Exchange home page and click on the team/event you're interested in selling tickets for. I assume that this is because it says the tickets are not available for 10 more days, even though the transfer button is available. After the switch, you will enter the email address you use to access the community in order to reset your password. ~VP, Contact Center. AXS App: Selling Tickets Share My emails went unanswered. What are reasons for Sell Ticket option being greyed out? Also, I'm a little unsure about how to get the ticket to the person when sold. I finally got someone to answer and they sent me a weblink to upload some screenshots. 3.) Thanks for the review and enjoy your event! Request ID: 7a2a988ba9d144b3. Ways to get paid when selling tickets on StubHub. HiChris,Thanks for the review! It was my first time using this service and I plan on using it from now on because of my experience. After you get the hang of it though, there's nothing to it. She made the experience dare-I-say enjoyable! It's all a fan needs, all in one app. Official tickets and your source for live entertainment. She needs a new job perhaps in Wuhan, Hi Patrice,Thank you so much! Sherrell was very clear in her instructions and guidance and very patient with me as I sorted through what I needed to do. HiG,Thanks for the review! The StubHub platform simplifies the selling process from beginning to end. Selling your AXS ticket is easy: forward your ticket to us from your email account or upload a PDF to reach thousands of verified fans in your local area. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. And after I managed to get to the site, it had repeated errors with payment. This is for tool on Feb 5 in New Orleans. Alex P. is a great addition to our team. I asked to speak to a manager and I have to wait 2 DAYS to speak to one. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Besk vr hjlpsida fr mer hjlp och support. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Click here. User flair is your favorite album/song! Want to list and sell your tickets on AXS? Yeah, I mean it's kind of hard to feel bad for you. Is this usually pretty safe? Tickets can be sold on AXS Official Resale once released into your account (this time can vary between a few days from an event going on sale to closer to the event). (When I go to my tickets on the AXS app there is no option for "sell".). ~VP, Contact Center. Hi Roxanne,Thank you so much! If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Hi Mr. Scott,Thanks for the review! If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. This could be due to the promoter requesting the show is unavailable for resale, the ticket is a VIP-ticket or your ticket is priced as a special offer. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Chevron-shaped icon used for navigational cues. I had a technical issue with the delivery of tickets that I couldn't resolve using the online guidance documents so I requested technical assistance. Often the artist and the venue puts a delivery delay until a week or two before the show. I now want to sell my 4 tickets, but it doesnt look like Ticketmaster is giving me the option to do so. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. I know the option wasnt greyed out before because I remember looking at it when I was considering transferring one of the tickets to a friend that is supposed to be going with us in case we were to go separately. How did you resolve this? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I am reluctant to sell my tickets on StubHub if theres even a remote possibility that Ill be unable to transfer the tickets to the buyer. They submitted a request that my tickets be transferred to accessible seats. I was having an incredibly hard time getting my payment to process through the website AND the app, with two different credit cards. If it isn't supported, you won't be able to use Wallet. Or because I paid with a credit card? First thing you need to do is have tickets that are eligible to be listed and sold on Ticketmaster in your actual Ticketmaster account. Fortunately, the tickets were for an event a month later so the delay didn't cause a problem. You want to render an elevation you can create another 3D view then right click on the box in the upper right corner and go to orient to view then elevation. 01-11-2021 06:36 AM 1 Reply Verification can help ensure real people write reviews about real companies. Hi SmileyInFrswd,Thank you so much! I would reach out to the sub for the artist to say that I'm selling, so that I know it's going to a fan (at least in theory). Need to sell a ticket, Ticketmaster has the sell b Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Alex P. is a great addition to our team. AXS tickets a huge range of events including festivals, gigs, conventions, exhibitions, and sporting events all though the US, the UK and Europe. Glad we could help :). I've been having problems getting into my account so I created a new account and she helped merge them so I could see my tickets for a concert tonight. How many times can a ticket be transferred? StubHub payment is on hold. If available, select the ticket (s) you want to sell and click Continue. Or maybe we have to wait. Thanks for the review and enjoy your event! When available, use the Transfer feature, which will allow you to send event tickets to a friend. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. Select or Add an account for getting paid, then click continue. 4.) I don't want to have to wait until May to get my money back. Yeah don't sell it through stub hub they'll basically want a portion of how much you sell it for. He kept me informed as to what was going on, AND he solved my issue! This helps prevent ticket touting and help combat illegal counterfeiting. The person who helped me out was fantastic. Been on hold for over 2 hours with StubHub support. Has the issue with Ticketmasters greyed out Transfer/Sell button been resolved?